Results from the 2018 survey

Lockside Medical Centre

Lockside Medical Centre, 85 Huddersfield Road, Stalybridge, SK15 2PT

Where patient experience is best

    • 93% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 65%National average: 70%

    • 82% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 64%National average: 69%

    • 64% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 46%National average: 50%

Where patient experience could improve

    • 92% of respondents took the appointment they were offered

      Local (CCG) average: 93%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
331

Surveys sent out

120

Surveys sent back

36%

Completion rate