Results from the 2019 survey

Saraf Medical Practice

Moorside Medical Centre, 681 Ripponden Rd,Moorside, Oldham, OL1 4JU

Where patient experience is best

    • 89% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 66%National average: 67%

    • 88% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 68%National average: 68%

    • 65% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 46%National average: 48%

Where patient experience could improve

    • 71% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 76%National average: 78%

Comparisons to the local (CCG) or national average may not be statistically significant.
447

Surveys sent out

98

Surveys sent back

22%

Completion rate