Results from the 2020 survey

Allport Medical Centre

Tree Tops Phcc, 43 Bridle Road, CH62 6EE

Where patient experience is best

    • 68% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 47%National average: 45%

    • 88% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 68%National average: 63%

    • 88% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 76%National average: 73%

Where patient experience could improve

    • 69% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 79%National average: 77%

Comparisons to the local (CCG) or national average may not be statistically significant.
265

Surveys sent out

91

Surveys sent back

34%

Completion rate