Results from the 2019 survey

Marysville Medical Pract

Marysville Med Practice, Brook Street, Belle Vue, Shrewsbury, SY3 7QR

Where patient experience is best

    • 91% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 68%

    • 71% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 65%National average: 62%

    • 95% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 88%National average: 83%

Where patient experience could improve

    • 44% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 48%

    • 80% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 85%National average: 78%

    • 92% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 96%National average: 93%

Comparisons to the local (CCG) or national average may not be statistically significant.
260

Surveys sent out

118

Surveys sent back

45%

Completion rate