Results from the 2018 survey

New Valley Practice

Crediton, Devon, EX17 2AR

Where patient experience is best

    • 100% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 82%National average: 79%

    • 98% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 70%

    • 86% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 73%National average: 66%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
233

Surveys sent out

106

Surveys sent back

45%

Completion rate