Results from the 2020 survey

Fallodon Way Medical Centre

Fallodon Way Medical Ctr, 13 Fallodon Way, Henleaze, Bristol, BS9 4HT

Where patient experience is best

    • 86% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 64%National average: 65%

    • 79% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 66%National average: 65%

    • 94% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 82%National average: 82%

Where patient experience could improve

    • 36% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 42%National average: 45%

    • 76% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 79%National average: 77%

    • 95% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

Comparisons to the local (CCG) or national average may not be statistically significant.
251

Surveys sent out

129

Surveys sent back

51%

Completion rate