Results from the 2020 survey

The Rycote Practice

East Street, Thame, OX9 3JZ

Where patient experience is best

    • 86% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 68%National average: 60%

    • 93% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 77%National average: 73%

    • 87% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
253

Surveys sent out

110

Surveys sent back

43%

Completion rate