Results from the 2020 survey

Byfield Medical Centre

Church Street, Byfield, Daventry, NN11 6XN

Where patient experience is best

    • 73% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 37%National average: 45%

    • 89% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 60%National average: 65%

    • 78% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 61%National average: 63%

Where patient experience could improve

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 94%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
248

Surveys sent out

115

Surveys sent back

46%

Completion rate