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Results from the 2017 survey

Byfield Medical Centre

Church Street, Byfield, Daventry, NN11 6XN

What this practice does best

    • 87% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 49%National average: 56%

    • 95% of respondents find it easy to get through to this surgery by phone

      Local (CCG) average: 67%National average: 71%

    • 91% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 67%National average: 64%

What this practice could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
225

Surveys sent out

119

Surveys sent back

53%

Completion rate