Results from the 2018 survey

Byfield Medical Centre

Byfield Medical Centre, Church Street, Byfield, Daventry, NN11 6XN

Where patient experience is best

    • 84% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 46%National average: 50%

    • 93% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 67%National average: 70%

    • 88% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 68%National average: 69%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
230

Surveys sent out

109

Surveys sent back

47%

Completion rate