Results from the 2018 survey

Seaside Medical Centre

Seaside Medical Centre, 18 Sheen Road, Eastbourne, BN22 8DR

What this practice does best

    • 71% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 58%National average: 50%

    • 81% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 68%National average: 70%

    • 73% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 60%National average: 62%

What this practice could improve

    • 80% of respondents say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

      Local (CCG) average: 90%National average: 89%

    • 80% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 89%National average: 87%

    • 80% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 86%National average: 79%

Comparisons to the local (CCG) or national average may not be statistically significant.
272

Surveys sent out

102

Surveys sent back

38%

Completion rate