Results from the 2020 survey

The Blithehale Med.Ctr.

Blithehale Health Centre, 10-22 Dunbridge Street, London, E2 6JA

Where patient experience is best

    • 85% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 66%National average: 60%

    • 89% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 72%National average: 77%

    • 88% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 74%National average: 82%

Where patient experience could improve

    • 60% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 63%National average: 65%

Comparisons to the local (CCG) or national average may not be statistically significant.
486

Surveys sent out

79

Surveys sent back

16%

Completion rate