Results from the 2018 survey

Woodstock Bower Group Practice

1 Kimberworth Road, Rotherham, S61 1AH

Where patient experience is best

    • 69% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 60%National average: 62%

    • 97% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 95%National average: 95%

    • 94% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 93%National average: 93%

Where patient experience could improve

    • 62% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 81%National average: 79%

    • 34% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 49%National average: 50%

    • 81% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 87%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
287

Surveys sent out

106

Surveys sent back

37%

Completion rate