Results from the 2020 survey

Conisbrough Medical Practice

The Health Centre, Gardens Lane, Conisbrough, DN12 3JW

Where patient experience is best

    • 62% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 61%National average: 63%

    • 90% of respondents took the appointment they were offered

      Local (CCG) average: 92%National average: 93%

    • 70% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 72%National average: 73%

Where patient experience could improve

    • 33% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 57%National average: 65%

    • 48% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 62%National average: 65%

    • 68% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 78%National average: 82%

Comparisons to the local (CCG) or national average may not be statistically significant.
452

Surveys sent out

99

Surveys sent back

22%

Completion rate