Results from the 2019 survey

Conisbrough Medical Practice

The Health Centre, Gardens Lane, Conisbrough, DN12 3JW

Where patient experience is best

    • 97% of respondents took the appointment they were offered

      Local (CCG) average: 93%National average: 94%

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 94%National average: 94%

    • 90% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 94%National average: 95%

Where patient experience could improve

    • 40% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 64%National average: 68%

    • 70% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 87%National average: 87%

    • 49% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 66%National average: 67%

Comparisons to the local (CCG) or national average may not be statistically significant.
421

Surveys sent out

96

Surveys sent back

23%

Completion rate