Results from the 2019 survey

Meden Medical Services

Warsop Primary Care Ctr, Church Street, Warsop, Mansfield, NG20 0BP

Where patient experience is best

    • 97% of respondents took the appointment they were offered

      Local (CCG) average: 94%National average: 94%

    • 89% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 89%National average: 86%

    • 94% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 94%National average: 94%

Where patient experience could improve

    • 28% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 47%National average: 48%

    • 48% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 64%National average: 65%

    • 45% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 57%National average: 62%

Comparisons to the local (CCG) or national average may not be statistically significant.
298

Surveys sent out

114

Surveys sent back

38%

Completion rate