Results from the 2020 survey

East Bridgford Med Centre

2 Butt Lane, E. Bridgford, Nottingham, NG13 8NY

Where patient experience is best

    • 93% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 67%National average: 65%

    • 62% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 45%National average: 45%

    • 82% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 67%National average: 65%

Where patient experience could improve

    • 92% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

    • 93% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 94%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
247

Surveys sent out

117

Surveys sent back

47%

Completion rate