Results from the 2019 survey

Dr Longfield And Partners

The Medical Centre, 10 Valley Lane, Long Bennington, NG23 5FR

Where patient experience is best

    • 87% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 54%National average: 48%

    • 96% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 79%National average: 68%

    • 81% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 67%National average: 65%

Where patient experience could improve

    • 90% of respondents took the appointment they were offered

      Local (CCG) average: 96%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
244

Surveys sent out

140

Surveys sent back

57%

Completion rate