Results from the 2019 survey

Billinghay Medical Practice

Billinghay Med Practice, 39 High Street, Billinghay, LN4 4AU

Where patient experience is best

    • 93% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 67%National average: 65%

    • 84% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 62%National average: 62%

    • 90% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 72%National average: 67%

Where patient experience could improve

    • 93% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 95%National average: 93%

    • 95% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

Comparisons to the local (CCG) or national average may not be statistically significant.
241

Surveys sent out

137

Surveys sent back

57%

Completion rate