Results from the 2019 survey

Frizinghall Medical Centre

Frizinghall Medical Ctr, 274 Keighley Road, Bradford, BD9 4LH

Where patient experience is best

    • 79% of respondents describe their overall experience of this GP practice as good

      Local (CCG) average: 69%National average: 83%

    • 64% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 55%National average: 62%

    • 71% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 64%National average: 74%

Where patient experience could improve

    • 52% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 81%National average: 86%

    • 80% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 87%National average: 93%

    • 62% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 68%National average: 78%

Comparisons to the local (CCG) or national average may not be statistically significant.
457

Surveys sent out

89

Surveys sent back

19%

Completion rate