Results from the 2019 survey

Low Moor Surgery

Low Moor Medical Centre, 29 The Plantations, Bradford, BD12 0TH

Where patient experience is best

    • 82% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 59%National average: 68%

    • 83% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 61%National average: 67%

    • 71% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 55%National average: 62%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
323

Surveys sent out

133

Surveys sent back

41%

Completion rate