Results from the 2019 survey

Fieldhead Surgery

Fieldhead Surg, Fieldhead, Leymoor Road, Golcar, Huddersfield, HD7 4QQ

Where patient experience is best

    • 94% of respondents find the receptionists at this GP practice helpful

      Local (CCG) average: 89%National average: 89%

    • 96% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 94%National average: 93%

    • 79% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 78%National average: 78%

Where patient experience could improve

    • 55% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 66%National average: 65%

    • 63% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 71%National average: 67%

    • 69% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 76%National average: 74%

Comparisons to the local (CCG) or national average may not be statistically significant.
263

Surveys sent out

118

Surveys sent back

45%

Completion rate