Results from the 2020 survey

The Caxton Surgery

Oswald Road, Oswestry, SY11 1RD

Where patient experience is best

    • 79% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 61%National average: 60%

    • 62% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 47%National average: 45%

    • 86% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 72%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
268

Surveys sent out

117

Surveys sent back

44%

Completion rate