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Results from the 2017 survey

Lodgeside Surgery

22 Lodgeside Avenue, Kingswood, BS15 1WW

What this practice does best

    • 69% of respondents usually wait 15 minutes or less after their appointment time to be seen

      Local (CCG) average: 60%National average: 64%

    • 90% of respondents were able to get an appointment to see or speak to someone the last time they tried

      Local (CCG) average: 85%National average: 84%

    • 82% of respondents would recommend this surgery to someone new to the area

      Local (CCG) average: 78%National average: 77%

What this practice could improve

    • 77% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

      Local (CCG) average: 86%National average: 85%

    • 46% of respondents usually get to see or speak to their preferred GP

      Local (CCG) average: 53%National average: 56%

    • 80% of respondents say the last GP they saw or spoke to was good at giving them enough time

      Local (CCG) average: 86%National average: 86%

Comparisons to the local (CCG) or national average may not be statistically significant.
236

Surveys sent out

104

Surveys sent back

44%

Completion rate