Results from the 2018 survey

Lodgeside Surgery

Lodgeside Surgery, 22 Lodgeside Avenue, Kingswood, BS15 1WW

What this practice does best

    • 74% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 69%National average: 70%

    • 73% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 68%National average: 69%

    • 80% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 75%National average: 74%

What this practice could improve

    • 30% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 46%National average: 50%

    • 70% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 81%National average: 79%

    • 89% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 95%National average: 95%

Comparisons to the local (CCG) or national average may not be statistically significant.
270

Surveys sent out

99

Surveys sent back

37%

Completion rate