Results from the 2020 survey

Islip Surgery

The Surgery, Bletchington Rd,Islip, Kidlington, OX5 2TQ

Where patient experience is best

    • 87% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 68%National average: 60%

    • 98% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 80%National average: 65%

    • 92% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 65%

Where patient experience could improve

    • 95% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

      Local (CCG) average: 96%National average: 95%

Comparisons to the local (CCG) or national average may not be statistically significant.
245

Surveys sent out

118

Surveys sent back

48%

Completion rate