Results from the 2019 survey

Dodington Surgery

29 Dodington, Whitchurch, Shropshire, SY13 1EN

Where patient experience is best

    • 94% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 68%

    • 81% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 69%National average: 65%

    • 84% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 67%

Where patient experience could improve

    • 51% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 48%

Comparisons to the local (CCG) or national average may not be statistically significant.
241

Surveys sent out

117

Surveys sent back

49%

Completion rate