Results from the 2019 survey

Bramblehaies Surgery

College Road, Cullompton, EX15 1TZ

Where patient experience is best

    • 93% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 77%National average: 68%

    • 92% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 82%National average: 78%

    • 80% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 71%National average: 65%

Where patient experience could improve

    • 92% of respondents took the appointment they were offered

      Local (CCG) average: 95%National average: 94%

Comparisons to the local (CCG) or national average may not be statistically significant.
257

Surveys sent out

138

Surveys sent back

54%

Completion rate