Results from the 2019 survey

Woodbury Surgery

Fulford Way, Woodbury, Exeter, EX5 1NZ

Where patient experience is best

    • 92% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 57%National average: 48%

    • 94% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 67%

    • 83% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 67%National average: 62%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
243

Surveys sent out

120

Surveys sent back

49%

Completion rate