Results from the 2018 survey

Budleigh Salterton Medical Practice

1 The Lawn, Budleigh Salterton, EX9 6LS

Where patient experience is best

    • 96% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 70%

    • 90% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 78%National average: 69%

    • 94% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 83%National average: 74%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
230

Surveys sent out

136

Surveys sent back

59%

Completion rate