Results from the 2020 survey

The Apples Medical Centre

East Mill Lane, Sherborne, DT9 3DG

Where patient experience is best

    • 85% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 57%National average: 45%

    • 98% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 79%National average: 65%

    • 84% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 69%National average: 63%

Where patient experience could improve

    • 80% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 83%National average: 77%

Comparisons to the local (CCG) or national average may not be statistically significant.
247

Surveys sent out

125

Surveys sent back

51%

Completion rate