Results from the 2019 survey

Dorking Medical Practice

New House Surgery, 142A South Street, Dorking, RH4 2QR

Where patient experience is best

    • 92% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 83%National average: 78%

    • 69% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 60%National average: 62%

    • 73% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 65%National average: 65%

Where patient experience could improve

    • 43% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 48%

Comparisons to the local (CCG) or national average may not be statistically significant.
256

Surveys sent out

120

Surveys sent back

47%

Completion rate