Results from the 2020 survey

Stickney Surgery

The Surgery, Main Road, Stickney, Boston, PE22 8AA

Where patient experience is best

    • 79% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 44%National average: 45%

    • 95% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 64%National average: 65%

    • 82% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 62%National average: 63%

Where patient experience could improve

    • 82% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

      Local (CCG) average: 86%National average: 85%

Comparisons to the local (CCG) or national average may not be statistically significant.
247

Surveys sent out

142

Surveys sent back

57%

Completion rate