Results from the 2020 survey

Rose Medical Practice

140 Fitzwilliam Street, Huddersfield, West Yorkshire, HD1 5PU

Where patient experience is best

    • 98% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 69%National average: 65%

    • 92% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 65%National average: 63%

    • 85% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 65%National average: 60%

Where patient experience could improve

    • 85% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 88%National average: 86%

    • 89% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 90%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
383

Surveys sent out

99

Surveys sent back

26%

Completion rate