Results from the 2019 survey

Farrow Medical Centre

177 Otley Road, Bradford, BD3 0HX

Where patient experience is best

    • 93% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 57%National average: 68%

    • 89% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 68%National average: 78%

    • 73% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 55%National average: 62%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
396

Surveys sent out

111

Surveys sent back

28%

Completion rate