Analysis Tool

Use the analysis tool to see the full 2020 results in more detail or choose particular questions of interest; you can also use our trend tool to see how the results have changed since 2018.
Using the options below, start by selecting ‘2020 results’ if you want to view national, CCG or practice results OR create your own subgroups for analysis.
Select ‘Trends’ if you want to see how the results have changed at national, CCG or practice level since 2018.

For optimum results, please view the analysis tool on a tablet or PC

View charts and tables, create subgroups and crosstabs

See how the results have changed since 2018

Pre 2018 data is not shown in this tool because the questionnaire was significantly redeveloped ahead of 2018 fieldwork to reflect changes to primary care services in England as set out in the GP Forward View.

The questionnaire development report outlines these changes and how they were agreed.

Analysis found that these changes to the questionnaire and inclusion of 16-17 year olds mean the results are not directly comparable with data collected before 2018, even where question wording remains similar. For pre 2018 data, please visit the surveys and report page.

Why is data sometimes suppressed?

In cases where fewer than 10 people have answered the question, the data has been suppressed. This is to prevent individuals and their responses being identifiable in the data.

In the weighted results, there are some cases where this suppression is also applied to questions where the total number of responses is 10. This is again due to rounding. If the total number of responses when weighted is less than 10 (e.g. 9.856), but has been rounded to 10 in the report, then the data will be suppressed. If the weighted total number of responses is, for example, 10.245, then the total number of responses will also show as 10 but the responses will be shown.

More information on summary results

Summary results are a quick way of viewing the results of a question.

In some cases, the calculations for summary results and full results may also exclude the non-specific responses (e.g. ‘Don’t know’, ‘Haven’t tried’, ‘Can’t say’, ‘Doesn’t apply’) to provide a more accurate reflection of how those using a service evaluate it.

For more detail see the Presentation of results document on the main Surveys and reports page.

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GP Patient Survey 2018: seeking your feedback on possible questionnaire changes

Why is the questionnaire changing?

There are many changes currently being made to GP services. These changes are set out in the GP Forward View, which outlines NHS England’s vision for primary care. These changes include, but are not limited to, offering appointments in extended hours, and providing new ways for people to access GP services. These changes will affect how patients and the public experience their local services, and as such we need to ensure that the GP Patient Survey (GPPS) remains relevant in this context, and continues to ask about the right things and in the right way. As a consequence, questions across the survey may be modified, removed or replaced. While we intend to retain questions that are widely used and which remain relevant where possible, it should be noted that wider changes to the questionnaire mean that we cannot be certain that data trends will be maintained.

As this is a good opportunity to take stock, as well as anticipating changes to the ‘GP Access’ questions (Q1-Q20), we also anticipate considering other improvements to the survey. This will include the sections of the questionnaire that deal with ‘Managing your health,’ ‘Your state of health today,’ and ‘Planning your care’ (Q30-Q39). This is so that we can get a better understanding of how local care services are supporting patients to live well, particularly patients with long-term care needs.

However, the questionnaire as a whole is under review, so please take this into account when providing feedback.

In this context, GPPS data users are invited to give any comments they may have about proposed changes to the questionnaire.

Give your views

To view a copy the current GP Patient Survey questionnaire, please click here.

Q1. Are there any sections or questions of the GPPS questionnaire you wish to remain unchanged? Please explain your answer.
Q2. Are there any sections or questions of the GPPS questionnaire that you think need to be changed or should be improved? Please explain your answer.
Q3. What, if anything, should be added to the GPPS questionnaire?
Q4. Do you have any other comments about potential changes to the GPPS questionnaire?
We would be grateful if you could also answer the questions below, as it would be helpful to know a bit about how you currently use the GPPS questionnaire.

Your company/organisation:
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In the future NHS England may want to re-contact some people who have provided their views in order to get more information on the comments provided. If you are happy to be re-contacted then please leave your name and email address in the fields below – your details would be kept in strict confidence by the research teams at Ipsos MORI and NHS England.
Yes, I am willing to be contacted again about changes to the GP Patient Survey
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Thank you for taking the time to provide this feedback. Changes to the GPPS questionnaire will be published on the website later in the year.

The GP Patient Survey analysis tool has recently been updated. To allow us to continue to improve your experience, please email the survey team with any feedback. gppatientsurvey@ipsos.com