Results from the 2020 survey

Fenny Compton Surgery

The Surgery, High Street, Fenny Compton, Southam, CV47 2YG

Where patient experience is best

    • 98% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 78%National average: 65%

    • 68% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 54%National average: 45%

    • 89% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 77%National average: 65%

Where patient experience could improve

    • 87% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 92%National average: 87%

    • 86% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

      Local (CCG) average: 90%National average: 86%

    • 79% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      Local (CCG) average: 82%National average: 77%

Comparisons to the local (CCG) or national average may not be statistically significant.
248

Surveys sent out

125

Surveys sent back

50%

Completion rate