Results from the 2019 survey

Fenny Compton Surgery

The Surgery, High Street, Fenny Compton, Southam, CV47 2YG

Where patient experience is best

    • 73% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 56%National average: 48%

    • 92% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 80%National average: 68%

    • 83% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 75%National average: 65%

Where patient experience could improve

    • 96% of respondents felt their needs were met during their last general practice appointment

      Local (CCG) average: 97%National average: 94%

    • 95% of respondents were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

      Local (CCG) average: 96%National average: 93%

    • 92% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

      Local (CCG) average: 93%National average: 87%

Comparisons to the local (CCG) or national average may not be statistically significant.
243

Surveys sent out

139

Surveys sent back

57%

Completion rate