Results from the 2020 survey

White Horse Medical Practice

Faringdon Medical Centre, Volunteer Way, Faringdon, SN7 7YU

Where patient experience is best

    • 71% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 54%National average: 45%

    • 93% of respondents were satisfied with the type of appointment they were offered

      Local (CCG) average: 77%National average: 73%

    • 94% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 80%National average: 65%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
250

Surveys sent out

114

Surveys sent back

46%

Completion rate