Results from the 2019 survey

Beeches Medical Practice

1 Beeches Road, Bayston Hill, Shrewsbury, SY3 0PF

Where patient experience is best

    • 84% of respondents are satisfied with the general practice appointment times available

      Local (CCG) average: 69%National average: 65%

    • 94% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 81%National average: 68%

    • 85% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 74%National average: 67%

Where patient experience could improve

    • 44% of respondents usually get to see or speak to their preferred GP when they would like to

      Local (CCG) average: 52%National average: 48%

Comparisons to the local (CCG) or national average may not be statistically significant.
243

Surveys sent out

136

Surveys sent back

56%

Completion rate