Results from the 2019 survey

Valley Medical Centre

Johnson Street, Stocksbridge,Sheffield, S36 1BX

Where patient experience is best

    • 87% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      Local (CCG) average: 63%National average: 62%

    • 89% of respondents find it easy to get through to this GP practice by phone

      Local (CCG) average: 66%National average: 68%

    • 88% of respondents describe their experience of making an appointment as good

      Local (CCG) average: 67%National average: 67%

Where patient experience could improve

    • This practice has scored higher than their CCG average in every question

Comparisons to the local (CCG) or national average may not be statistically significant.
245

Surveys sent out

111

Surveys sent back

45%

Completion rate