Privacy policy

How we use your information

Ipsos MORI would like to thank you for visiting the GP Patient Survey website. This privacy policy only applies to this website. If you have received an invitation to take part in the survey or have already participated, please click here for details of how the information you provide may be used.


What information do we collect about you?

We collect information on website usage using cookies. We also collect the contact details you provide if you contact us, or complete the website feedback form.


How will we use the information you provide?

We will use the anonymous statistical website usage information generated using cookies together with any feedback you may provide to help improve this site and the GP Patient Survey information that can be accessed on this site.

If you contact us, or provide your name and contact details through the feedback form, we will use this information to respond to your message. With your consent, we may also use this information to let you know when new GP Patient Survey data is available, or to invite you to take part in follow up interviews or surveys about your experience of using this website or the GP Patient Survey data.

You have the right to stop us from contacting you with updates about the GP Patient Survey at any time. If you no longer wish to be contacted for this purpose, please let us know by email sent to


What cookies does this site use and how are they used?

By using this website, you agree to our use of cookies, web beacons and the collection of information from your PC/Laptop or other computing device you may use as outlined below. The site uses 'cookies' to collect and store some information.

Cookies are small files stored on your computer. You can find out more about what cookies are and how they work by visiting Web beacons, also known as a “web bug”, “pixel tag” or “clear gif” are typically a transparent graphic image (usually 1 pixel x 1 pixel) that allows the site to record some of the simple actions of a user, such as opening the page that contains the beacon. You can find more information on web beacons by visiting

The cookies used in connection with this website are as follows:

Site/Domain/Host Cookie Name Purpose of cookie

This web-site


These "Google Analytics" cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Further details can be found here



This cookie is used if the feedback form is displayed to prevent it being displayed again during your current website session.

(GP Patient Survey Analysis tool)


These cookies are necessary for the data analysis tool to work properly.



These cookies are used if you access the British Sign Language pages.



We do not collect or store any personal information using cookies. It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer. However if you do prevent our website from using cookies, it may not function properly, and you may not be able to use all its features.


How do you ensure my personal information is held securely?

We take very seriously our responsibilities to keep your personal information secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal information.

As part of our commitment to the security of your information, Ipsos MORI has regular internal and external audits of its information security, and is certified to the International Standard for Information Security, ISO 27001.


How can you get access to your information and/or correct it?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email:, with “Ipsos MORI website” in the subject line.

Or you can write to:

REF “Ipsos MORI website”
Compliance Department
Ipsos MORI
3 Thomas More Square
United Kingdom


Other websites

Our website contains links to other websites. This privacy policy only applies to this website. When you use the links provided to visit the other websites, you should read their own privacy policies.


How to contact us

Full details of how to contact us can be found on this website’s “contact us” page, which can be found here.


Changes to our privacy policy

We keep our privacy policies under regular review and we will place any updates on this web page. This privacy policy was last updated on the 22nd of December 2015.